FAQ
Shopify development FAQs
Practical answers about Shopify store builds, redesigns, custom features, migration, maintenance, white-label work and pricing.
Services
What Shopify development services does NP SoftTech offer?
NP SoftTech offers Shopify store development, Shopify redesign, custom Shopify features and integrations, Shopify migration, Shopify CRO improvements, and monthly Shopify maintenance. Most of our client work is Shopify focused for D2C brands and agencies.
General
Is NP SoftTech a Shopify development company in India?
Yes. NP SoftTech is a Shopify development company based in India that works with brands and agencies in India and worldwide, including the US, UK, Australia, New Zealand and Europe.
Do you work with D2C brands and agencies?
Yes. We work directly with D2C Shopify store owners, and we also provide white-label Shopify development for agencies that need development capacity under their own brand.
How many Shopify stores has NP SoftTech worked on?
We have worked on 100+ Shopify stores worldwide across jewellery, fashion, D2C and other categories. Exact numbers vary by project type and engagement length.
Do you also build mobile apps for clients?
NP SoftTech has built its own Android utility apps, but client services today are focused on Shopify and related web development. Products like Toolance and MakePost are separate from our agency Shopify work.
Development
What is included in new Shopify store development?
Typical Shopify store development includes theme setup or customization, store structure, collection and product templates, essential pages, launch checks and handover notes. Apps, migrations and custom features are scoped separately when needed.
Redesign
Can you redesign an existing Shopify store?
Yes. Shopify redesign work covers navigation, product pages, mobile experience, trust elements and buying flow improvements. We review the current theme, apps and catalogue before recommending a partial refresh or a broader rebuild.
When should I choose a Shopify redesign instead of a new build?
A redesign makes sense when your store already runs on Shopify but navigation, product pages, mobile experience or checkout friction hold back sales. A new build is better when the current foundation is too limited or you are moving platforms.
Custom development
Can you build custom Shopify features when apps are not enough?
Yes. When a theme or app cannot cover the requirement, we build custom Shopify sections, features, apps and integrations. One example is a ring builder where shoppers pick a setting and diamond before checkout.
Do you build custom Shopify apps?
Yes. We build custom Shopify apps and integrations when public apps do not fit the workflow. Scope usually covers requirements, build, testing, install flow and handover notes for your team.
Do you develop custom Shopify sections and theme features?
Yes. We create custom Shopify sections, product page modules, collection layouts and theme features when the base theme is not enough. This is common for jewellery, fashion and conversion focused D2C stores.
Migration
Do you migrate stores from WooCommerce, Magento or other platforms to Shopify?
Yes. Shopify migrations are scoped around catalog complexity, URL structure, customer history and integrations. We plan redirects, data mapping and cutover steps before moving traffic.
Maintenance
What is included in monthly Shopify maintenance?
Monthly Shopify maintenance typically covers bug fixes, theme updates, new pages or sections, app and third-party integrations, store performance support and conversion focused improvements. Larger rebuilds are quoted separately.
Pricing
How much does Shopify maintenance cost with NP SoftTech?
Monthly Shopify maintenance starts from $500. Final price depends on the monthly scope of work.
How does Shopify development pricing work at NP SoftTech?
Shopify projects start from $500. Monthly Shopify maintenance starts from $500. Final cost depends on scope and features.
What affects Shopify project cost the most?
Catalog complexity, custom functionality, integrations, content readiness and timeline usually drive cost more than page count alone. A clear brief and existing brand assets help keep scope focused.
CRO
What does Shopify CRO work involve?
Shopify CRO work reviews navigation, product discovery, product pages, mobile layout, trust elements and checkout friction, then proposes practical improvements. We do not promise specific conversion percentage increases.
White-label
Do you offer white-label Shopify development for agencies?
Yes. Agencies can use NP SoftTech as a white-label Shopify development partner. You keep the client relationship while we handle Shopify development under your agency brand, usually with an NDA.
Jewellery
Do you build Shopify stores for jewellery brands?
Yes. Jewellery Shopify work is a core focus for NP SoftTech. We have built and maintained jewellery stores with custom buying flows such as ring builders, diamond filters and ongoing Shopify maintenance.
Performance
Can you improve Shopify store speed and performance?
Yes. We review theme code, apps, images, scripts and critical templates that slow product and collection pages. Performance work is scoped based on what is slowing the store and what can be improved without breaking apps or checkout.
SEO
Do you help with Shopify SEO technical setup?
We can improve technical Shopify SEO foundations such as template structure, metadata support, clean URLs, redirects after redesign or migration, and schema where relevant. Content strategy and link building are usually handled by your marketing team or SEO partner.
Timelines
How long does a typical Shopify project take?
Timelines depend on scope. Smaller theme updates may take a few weeks. New Shopify stores with custom work often need one to three months. We confirm timeline after discovery, not before reviewing requirements.
International
Do you work with international Shopify clients?
Yes. We work with merchants in the US, UK, Australia, New Zealand, Europe, India and other markets. Time zone overlap is planned around project milestones and support needs.
Communication
How do we communicate during a Shopify project?
We use email and scheduled calls for discovery, reviews and approvals. Task updates and files are shared in a structured way so both sides know what is in progress and what is waiting on input.
Contact
What happens after I request a Shopify store review?
You share your store URL and goals. We review the store experience and technical issues, then suggest a clear next step. This is practical advice based on Shopify work, not a promised sales result.
What is a Shopify Store Review from NP SoftTech?
A Shopify Store Review looks at experience, navigation, product pages, mobile usability, buying journey, trust elements, technical issues and custom functionality opportunities. We use it to recommend a practical roadmap, not to guarantee growth results.
What happens after I submit the contact form?
We review your store context, project type and requirements, then reply with practical next steps. That may be clarifying questions, a short call or a scoped proposal depending on the project.
Still have questions? Contact us or email hello@npsofttech.com.