Shopify ERP integration
Shopify ERP integration for orders and inventory that stay in sync
When Shopify and your ERP disagree on stock or orders, operations suffer. NP SoftTech integrates Shopify with ERP platforms so products, inventory, orders and fulfilment events flow with defined rules and error handling.
Who it is forD2C brands and agencies that need clear Shopify development help.
How we workUnderstand the store, scope the work, build carefully, then support what launches.
What you getPractical delivery, documented decisions and a path for ongoing improvements.
Who this is for
- Growing brands where spreadsheets no longer manage inventory
- Merchants replacing manual order export with automated sync
- Businesses with warehouse or 3PL systems tied to ERP
- Teams scaling SKUs and channels beyond native Shopify limits
Common problems
- Overselling because ERP inventory does not update Shopify quickly enough
- Orders stuck in Shopify without reaching picking and packing
- Product data maintained twice in ERP and Shopify admin
- Returns and cancellations not reflected in both systems
- Existing connector drops fields your finance team requires
What NP SoftTech does
- Map ERP entities to Shopify products, variants, orders and fulfilments
- Design sync direction: one-way vs two-way for each data type
- Build webhook and scheduled jobs for order export and inventory import
- Handle edge cases: partial fulfilments, edits, refunds and cancelled lines
- Log failures and retries so ops can see what failed and why
- Stage testing with test SKUs and orders before production
- Maintain integration through optional monthly support
Process
- ERP and Shopify capability review
- Field mapping and event trigger document
- Development on staging with sandbox ERP if available
- Parallel run period comparing both systems
- Production cutover with rollback plan
- Monitoring and tuning after go-live
Deliverables
- ERP integration app or middleware service
- Data mapping and sync schedule documentation
- Error logs and admin notification approach
- Runbook for common operational issues
Technical capabilities involved
Explained in business terms. We use these tools where they solve a real store need.
- Shopify Admin API and webhooks
- Custom Shopify apps for secure ERP credentials
- ERP REST, SOAP or file-based APIs as supported
- Queue and retry patterns for rate limits
FAQs
Which ERP systems do you support?
We work with systems that expose a documented API or reliable export/import mechanism. Feasibility is confirmed after reviewing your ERP version and access.
Real-time or scheduled sync?
Depends on ERP limits and operational need. Orders often push on webhook. Inventory may poll on intervals. We agree triggers in the specification.
Can you replace our current broken connector?
Yes. We review what exists, what failed and whether repair or rebuild is safer long term.
Describe your Shopify ERP integration
Name your ERP, approximate SKU count, warehouses and what must sync both ways.